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SRA

Conduct in the Workplace (Law Firms)

Course Overview

This eLearning course provides comprehensive training on appropriate workplace conduct specifically designed for law firms and legal professionals regulated by the SRA. The course recognises that conduct in the workplace has particular significance in the legal profession, where the SRA Code of Conduct sets clear expectations around professional behaviour and where misconduct can affect both the individual's practicing status and the firm's reputation.

The course covers the various forms of workplace misconduct — bullying, harassment, discrimination, and victimisation — and explains the legal protections available under the Equality Act 2010 and other legislation. It addresses the SRA's regulatory expectations around professional conduct and how workplace behaviour is relevant to a solicitor's fitness to practice. The training explores the intersection between employment law obligations and professional regulatory requirements.

Practical guidance is provided on recognising inappropriate behaviour, the importance of speaking up when concerns arise, and the channels available for reporting. The course addresses both formal and informal mechanisms for raising concerns, the protections available to those who report misconduct, and the importance of a firm-wide culture where concerns are taken seriously and addressed promptly. It also covers the responsibilities of partners and senior staff in setting the tone and modelling appropriate behaviour.

By the end of the course, legal professionals will understand the standards of conduct expected in a law firm environment, recognise the regulatory and professional implications of workplace misconduct, and know how to raise and respond to concerns. The training supports firms in meeting their SRA obligations and fostering a respectful, professional working culture.

Learning Outcomes

  • Understand what constitutes appropriate and inappropriate workplace conduct
  • Recognise different forms of workplace misconduct including bullying, harassment, and discrimination
  • Know your rights and responsibilities regarding workplace behaviour
  • Understand the legal framework protecting employees
  • Know how to report concerns about workplace conduct
  • Recognise the impact of poor conduct on individuals and organisations
  • Understand the consequences of misconduct for both individuals and the firm