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General

Diversity, Equality and Inclusion

Course Overview

This eLearning course provides comprehensive training on diversity, equality, and inclusion (DEI), addressing both the legal framework and the practical steps that individuals and organisations must take to create an inclusive workplace. The course recognises that creating a genuinely diverse and inclusive environment goes beyond legal compliance — it requires a cultural shift in how we think about, interact with, and value the people we work with.

The course begins by explaining the core concepts of diversity, equality, and inclusion, distinguishing between them and explaining why each is important. It covers the legal framework in detail, focusing on the Equality Act 2010 and the nine protected characteristics: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. The training explains the different types of discrimination that are prohibited, including direct and indirect discrimination, harassment, and victimisation.

Beyond the legal requirements, the course addresses unconscious bias — the automatic judgements and assumptions we all make about people based on their characteristics — and the impact this can have on decision-making in recruitment, promotion, and day-to-day interactions. Practical strategies are provided for recognising and mitigating unconscious bias, and for making more objective and fair decisions.

The training also covers the business case for diversity and inclusion, including the evidence that diverse teams are more innovative, make better decisions, and achieve better outcomes. It provides practical guidance on inclusive language, inclusive leadership, and the steps that individuals can take to be allies and advocates for inclusion. Upon completion, learners will understand their legal obligations, recognise the value of diversity and inclusion, and be equipped to contribute to a more inclusive workplace culture.

Learning Outcomes

  • Understand the meaning and importance of diversity, equality, and inclusion in the workplace
  • Recognise the nine protected characteristics under the Equality Act 2010
  • Identify different types of discrimination: direct, indirect, harassment, and victimisation
  • Understand unconscious bias and its impact on decision-making
  • Know how to challenge discriminatory behaviour and language
  • Recognise the benefits of a diverse and inclusive workplace
  • Apply inclusive practices in recruitment, promotion, and day-to-day interactions
  • Understand the legal consequences of non-compliance with equality legislation
  • Know the employer's duty to make reasonable adjustments for disabled employees
  • Implement strategies to promote equality and inclusion within the organisation