Conduct in the workplace
Designed for United Kingdom
Course running time is 25 Minutes
This course is customisable
The benefits of good conduct in the way you treat others at work are simple:
Colleagues feel happier and, most importantly, safe. Safe to be who they are. Safe that their boundaries are respected, and safe to air their opinions and contribute to discussion without fear of reprimand or ridicule. This in turn creates a strong workplace culture where everyone feels part of the same team.
On the flip side, the implications of bad conduct towards others can be widespread, traumatic and long-lasting.
This course covers the different types of inappropriate behaviour, such as harassment and bullying, that can occur intentionally, unintentionally and even unknowingly to the perpetrator, along with what to do if you are a victim or witness of such behaviour.
Conduct in the workplace Learning Outcomes
Conduct in the Workplace
Welcome to our comprehensive “Conduct in the Workplace” course! This course is designed to provide individuals with a deep understanding of workplace conduct, emphasising the importance of good behaviour and the potential consequences of inappropriate actions.
Throughout the course, participants will explore the numerous benefits that stem from practising good conduct in a professional setting. They will gain insights into how maintaining positive relationships, fostering a healthy work environment, and enhancing teamwork can lead to increased productivity, employee satisfaction, and overall organisational success.
Additionally, participants will delve into the implications and ramifications of bad conduct. They will examine real-life scenarios to grasp the negative impact that inappropriate behaviour can have on individuals, teams, and the entire workplace ecosystem. By understanding the consequences, participants will be equipped to make better choices and avoid detrimental actions that could harm their professional reputation and relationships.
The course will also focus on the concept of inappropriate behaviour, identifying its various forms and contexts. Participants will learn where expectations of behaviour apply, recognising that conduct guidelines extend beyond traditional office spaces to include digital platforms and remote work environments. They will understand who can engage in inappropriate behaviour and its effects on different stakeholders, such as colleagues, clients, and the organisation as a whole.
Furthermore, participants will gain an understanding of the process by which inappropriate behaviour is assessed. They will explore who determines if behaviour is inappropriate, considering factors such as cultural norms, company policies, and legal frameworks. By examining case studies and engaging in group discussions, participants will develop the necessary skills to discern between acceptable and unacceptable behaviour, ultimately contributing to a more inclusive and respectful work environment.
Lastly, the course will emphasise that commitment to good conduct starts with each individual. Participants will explore strategies for promoting ethical behaviour, such as practising active listening, empathy, and effective communication. By fostering a culture of integrity and accountability, participants will play an active role in shaping a positive workplace environment.
This course explores the various aspects of sexual harassment, including legal frameworks, defining behaviours, and the impact on individuals and organisations.
You will gain a thorough understanding of the Equality Act 2010, a crucial piece of legislation that sets the foundation for addressing and preventing sexual harassment. By examining the Act’s key provisions and guidelines, participants will develop the knowledge and awareness necessary to navigate the complexities of sexual harassment in compliance with the law.
The course will delve into the individuals who can commit sexual harassment, including employees, supervisors, colleagues, and even clients.You will gain insights into power dynamics and the potential for abuse of authority in workplace relationships. By understanding the range of individuals involved, participants will be better equipped to identify and address instances of sexual harassment.
You will explore the nuances of sexual harassment, recognising the various forms it can take, including verbal, physical, and non-verbal behaviours. You will delve into case studies and real-life examples to develop a comprehensive understanding of what constitutes sexual harassment.
Understanding the impact of sexual harassment on its targets is crucial for fostering empathy and creating a supportive work environment. You will explore the emotional, psychological, and professional consequences that victims of sexual harassment may face. By recognising the significance of the target’s experience, you will be better equipped to respond effectively and provide appropriate support.
Furthermore, you will gain an understanding of the intent behind sexual harassment. They will examine the motivations, power dynamics, and underlying attitudes that drive this behaviour. By exploring the intent, participants will develop a deeper understanding of the complex factors at play and be better equipped to prevent and address instances of sexual harassment in the workplace.
Harassment and Bullying
This course explores the distinctions between harassment and bullying, provides insights into identifying inappropriate behaviour, and offers strategies for handling work-related issues effectively.
You will gain a clear understanding of the differences between harassment and bullying, recognising that while both involve inappropriate behaviour, you can manifest in distinct ways. By examining case studies and real-life scenarios, you will develop the ability to identify and address these behaviours, promoting a respectful and inclusive work environment.
The course will focus on defining inappropriate behaviour, encompassing actions and words that create a hostile, offensive, or intimidating atmosphere. You will explore the impact of such behaviour on individuals, teams, and overall productivity. By gaining this understanding, participants will be better equipped to recognise and address inappropriate conduct promptly.
You will learn effective strategies for handling work-related issues in a professional manner. They will develop skills in conflict resolution, assertiveness, and communication, empowering them to address concerns and conflicts constructively. By fostering a culture of open dialogue and problem-solving, you will contribute to a healthier and more harmonious work environment.
Understanding banter, a commonly misunderstood aspect of workplace interactions, is essential for distinguishing between harmless joking and potentially harmful behaviour. Participants will explore the boundaries of banter and learn how to identify when it crosses into inappropriate territory. This knowledge will enable participants to establish a workplace culture where humour is inclusive and respectful.
The course will also address the issue of exclusion, recognising that it can have a profound impact on individuals and team dynamics. You will gain insights into the harmful effects of exclusionary behaviours, such as ostracism and marginalisation. By understanding the importance of inclusivity, participants will be better prepared to foster an environment where everyone feels valued and included.
Additionally, you will learn to recognise and address passive-aggressive behaviour, which can create a toxic work environment. Through case studies and practical exercises, you will develop the skills to address passive-aggressive behaviour assertively and effectively. By promoting direct and transparent communication, participants will contribute to a healthier and more productive workplace.
Making a Complaint
You will gain a deep understanding of the importance of speaking up when faced with inappropriate behaviour. You will explore the negative consequences of remaining silent, such as perpetuating a toxic work environment, allowing harm to continue, and potentially affecting their own well-being. By recognising the significance of their voice, participants will be empowered to take action and contribute to a healthier workplace.
Understanding when it may be appropriate to speak directly to the alleged perpetrator is an essential aspect of addressing workplace issues. Participants will learn about different situations and circumstances, gaining insights into when open communication and dialogue may be effective in resolving conflicts. By examining case studies and engaging in role-playing exercises, participants will develop the skills to handle such conversations with confidence and professionalism.
You will also explore who to speak to when making a complaint, understanding the importance of choosing the right person or resource. You will gain knowledge of the various channels available within their organisation, such as human resources, supervisors, or designated complaint handlers. By understanding the appropriate reporting procedure, you will be better equipped to navigate the complaint process effectively.
The course will address the challenging scenario of being accused of inappropriate behaviour. You will learn what steps to take if they find themselves in this situation, including remaining calm, seeking advice, and cooperating with any investigations. By understanding their rights and responsibilities, you will be able to respond appropriately, ensuring a fair and unbiased process.
Understanding cultural changes and their impact on workplace behaviour is vital for creating an inclusive and respectful environment. Participants will explore how cultural norms, diversity, and evolving societal expectations shape workplace interactions. By recognising the need for adaptability and cultural sensitivity, participants will contribute to fostering an environment that values diversity and promotes inclusivity.
The course will provide strategies for preventing inappropriate behaviour in the workplace. You will learn about proactive measures such as education, awareness campaigns, and promoting a culture of respect. By understanding the role they play in preventing misconduct, participants will contribute to creating a safe and healthy work environment for themselves and their colleagues.