treating customers fairly

Treating Customers Fairly training

Understand your obligations and requirements under the TCF regulations.
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treating customers fairly

Treating Customers Fairly course

Behaving ethically and treating customers fairly is crucial to a firms’ reputation and long-term success, and the FCA’s Treating Customers Fairly (TCF) initiative aims to ensure the customers’ interests are at the heart of the firms’ business.

Our course will help you to understand the FCA’s principles for businesses in the context of TCF, the six high-level outcomes that are central to the FCA’s expectations of firms, and the critical areas of behaviour that can influence a firms’ culture.

minutes to complete course
of people now use mobile devices to access learning
increase in retention rate noticed in participants of gamified e-Learning experiences
of users pass the course first time
Treating customers fairly mobile course

Learn how to treat customers fairly

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High scores and leaderboards

Competition is one of the best motivators for learning. By including leaderboards in our courses, we encourage friendly competition and provide players with a sense of achievement.

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Multi platform

Our training courses are available as native apps for Apple iPhone and iPad and Android devices as well as an HTML5 browser edition

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Cost effective

We save you money by eliminating the need for materials, on-site facilitators, and resources by keeping everything online. And because it’s easy to access, a larger number of students and employees can participate in the training.

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Easy to use

Our courses are easy to access, navigate, to complete and see the results.